Faq

What is Softacloud?

Our company specializes in the sale of software needed to develop websites with CMS WordPress,Templates,Courses. Our goal is to provide any user with an opportunity to get premium products at an affordable price. All products you can use on an unlimited number of websites (domains).

We launched the project in 2015 and now SoftaCloud is one of the most popular websites that provide the best digital products for website design on the market. Currently, the collection of more than 2,000 products from world famous developers, and the number of our customers has already exceeded 5000! Join and be a part of it!.

Why buy from us?

You will receive original products from developers but at a much reduced price tag. All files do not contain ads, viruses or malicious code. We provide free technical consultations and assistance in installing products. We have regular updates and direct download links. You will always find something that is not freely available!

Why do products cost less than developers?

We do not provide license keys and free updates for the products you downloaded. We are not developers of the provided products, so our technical support capabilities are limited. We do not change the functionality of products and do not fix developer bugs.

Where can I read the terms and conditions?

You can read the website terms and conditions on this page: Terms and Conditions.

Where can I see customer testimonials?

Read customer testimonials on this page: Reviews.

Where can I see the list of best selling products

Fortunately, our website has sales statistics, therefore using open statistics we have created the following pages of best sellers: Themeforest.net, Codecanyon.net, Bestsellers from other brands.

The product you need is not on the website

Live chat will help you to find your target product.If using website search you could not find the product you need, then we do not have this product. All products available for purchase are provided on the website.

What payment methods are available?

We provide the opportunity to pay through PayPal (Visa/Mastercard) direct payment service. Send us a message if you don't have any PayPal.

Can I make a refund?

We can do refund if the product you downloaded from the website was completely unusable.

Are the products on the website original?

All products presented on the website are downloaded directly from the developer websites and are original. We do not sell any products downloaded from third-party resources.

Can I get proof of purchase of the product?

We can at your request provide proof of purchase (screenshots) for any product sold on the website.

Do we provide technical support?

We provide free technical consultations through the support system on the website, WhatsApp, live Chat by email! For example, help with installing digital products.

We are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

If you need additional services for installing or configuring digital products purchased on the website, you can contact us for more details.

X
Logo
Register New Account
Reset Password
Compare items
  • Total (0)
Compare
0